At the World Economic Forum in Davos, Switzerland, in January 2019, the President of Costa Rica, shared that his country has “managed to protect its environment while also investing in its people”.

When I think about the challenges that we all face, countries and company alike, I am not sure the environmental issues, as important as these are, make it to our top 3 list.
What about people?
What keep you up at night? Let me guess:

Top issues keeping you up at night

  • Your competition
  • Finding the right talents
  • Innovation
  • Motivation of your staff (and myself yourself as well)
  • Politics (office or public – the one that doesn’t add value and hinders collaboration)

What does investing in people help me when my budgets are already tight?

CEO and CEO on investing in people

This reminds me of the story about a CEO and a CFO:

The CFO told the CEO “What if we invest in people and get go?”,
the CEO asked back “What if we don’t invest in people and they stay?”

5 Benefits in investing in people

What are the benefits of investing in people?

1. Increased engagement

Engagement of people is improved. Research have shown that 85% are disengaged and just comply to the minimum they are expecting to do. Stinginess generates stinginess!

2. Attitude of intrapreneurs

People can become intrapreneur. More than 60% would like to create their own company, but often don’t do it because of the risk involved. Your company can give them the opportunity to develop their own entrepreneurship project within the company.

3. More productivity through reduced conflicts

This one sounds obvious but is often overlooked: fewer conflicts reduce the waste of time. I am not talking about healthy discussions generating critical thinking, find the right solution and comparing perspective to bring innovation. I am talking about withholding information, retaliation, personal attacks, mobbing. What is needed is to learn how to collaborate and communicate efficiently.

4. Higher sales closing rates

A better understanding of the client leads to higher closing rates. How does this happen?
By training your sales team if not only the product they are selling but also in interpersonal/soft skills so that they can develop long term relationships with the client, build more loyalty, and close each deals more succesful through a better understanding of the client’s real needs.

5. Attracting talents

Even you invest in people and they leave your company/organisation, this will send a clear message to the market: your company cares for people, train and develop them and it is a good place to work. This will offset the perceived loss of people leaving by attracting people already trained and looking for a place to bring their skills and competence.


In conclusion, when investing in people, your organisation, will be able to experience more productivity by reducing conflict, generating more engagement, creating more imitative and innovation as well as attracting top talents.


Author of this blog

Joël Vuadens-Chan

Founder & CEO of Swiss Leaders Group, certified trainer, speaker and coach, Executive Director and Member of the President’s Advisory Council of The John Maxwell Team

Useful resources

Personal development

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Published by Joël Vuadens-Chan

I live in Bassersdorf, next to Zurich in Switzerland together with my wife, Olivia, and our two teenage sons and enjoy since 20 years to add value to people. Seeing people discovering their gifts, developing them and starting to make a difference in the society by using is the greatest joy for me. I have been coaching, training and supporting people in several non-profits, as well as in our jobs, and this is almost our second nature. I observed that good leadership is instrumental to the success of not only the employees individually, but also to the success of the team, department and company. After commerce and IT studies I have 25 years of experience in banking, IT and insurances industries, working in Switzerland, UK, part of virtual teams led from USA with frequent trips to USA, Germany and UK, speaking English, French and German, including Swiss German. I have also been serving in the last 20 years in several volunteer leadership functions in non-profit organisations. I have also completed MBA studies with a thesis on revenue-earned social enterprises. Our 2 teenagers are my passion as well and I especially love coaching them and helping them developing their skills and leadership skills. By extension, I love raising young leaders to take their place in the society, using their skills and strength to help others. I understand the complexity of international business life and are passionate to help people, including youth, finding their purpose, skills set and developing as excellent leaders leading teams and organisations that will attract the most skills and capable team members. As an Executive Director and a Member of the President Advisory Council of The John Maxwell Team and Member , I am certified to facilitate, speak, train and coach individuals and groups in the areas of leadership development, professional skills and personal growth. Trained and mentored by John Maxwell and mentors of his world-class faculty, I am equipped with the tools, resources and experience to help you and your team improve your productivity, performance and profitability. Whether you are looking for a facilitator for group workshops, corporate training in leadership, speaking, sales, or coaching skills for your leaders, or a speaker for your next event, I have access to exclusive content that is only available through a certified Executive Director of the John Maxwell Team to help you reach your goals and objectives.

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